aG
arno G
1 reviews | Active since Jul 2012
04 Jun 2024, 04:51
Poor Discocery Health Claim Procedure . 3 Months Already
Emailed my claim 27March 2024. Tested positive for C19 whilst traveling in Vietnam. Was hospitalized and spend a period of time in in hospital isolation. The plan that i have include traveling coverage. There is not one piece of information that the don't have. Today June 4 2024 and the matter has not being resolved . They must pay as per the international plan . Please dont try and call me . Email only . Each response i got was asking for another piece of information. I suspect you are trying your utmost to not pay .
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
04 Jun 2024, 07:01Dear arno
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply04 Jun 2024, 07:01
Official
Dear arno
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
aG
arno G's updateReviewer Update
04 Jun 2024, 07:30Ha Ha Ha .3 months later and u still investigating
aG
arno G's update04 Jun 2024, 07:30
Reviewer Update
Ha Ha Ha .3 months later and u still investigating
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arno G's updateReviewer Update
04 Jun 2024, 09:51Whý can u not pay what i claimed. You continuosly ask for more information.
You have all the relevant information.
This poor customer service must come to an end today
You have all the relevant information.
This poor customer service must come to an end today
aG
arno G's update04 Jun 2024, 09:51
Reviewer Update
Whý can u not pay what i claimed. You continuosly ask for more information.
You have all the relevant information.
This poor customer service must come to an end today
You have all the relevant information.
This poor customer service must come to an end today
Discovery Health's replyOfficial
05 Jun 2024, 16:52Dear arno
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Jun 2024, 16:52
Official
Dear arno
Please check your emails for final feedback from us.
Regards
Discovery Health Servicing Team