AM
Abieda M
1 reviews | Active since Oct 2011
18 Mar 2016, 10:06
POOR CUSTOMER SERVICES
I have repeatedly called discovery regarding new membership no.***, *** I was informed that my banking details will be corrected and submitted to new business which has still not happed, I contact discovery today 2016/03/18 *** and spoken to Stacey Van Niekerk she was totally unhelpful, did not have a clue of what was going on with the membership and constantly being passed from one department to the next with no one taking ownership or accountability.
Helpful (0)
Replies (1)0
Replies (1)
Discovery Health's replyOfficial
22 Mar 2016, 11:17Hello Abieda Mohamed,
Thank you for your comment.
I can confirm that I've sent you an email requesting more information, as I could not reach you on the number provided.
I will look into this matter and give you feedback shortly.
Regards,
Fazeela
Thank you for your comment.
I can confirm that I've sent you an email requesting more information, as I could not reach you on the number provided.
I will look into this matter and give you feedback shortly.
Regards,
Fazeela
Discovery Health's reply22 Mar 2016, 11:17
Official
Hello Abieda Mohamed,
Thank you for your comment.
I can confirm that I've sent you an email requesting more information, as I could not reach you on the number provided.
I will look into this matter and give you feedback shortly.
Regards,
Fazeela
Thank you for your comment.
I can confirm that I've sent you an email requesting more information, as I could not reach you on the number provided.
I will look into this matter and give you feedback shortly.
Regards,
Fazeela