Poor customer service

Changing your banking details with discovery will prove to you how discovery does not put their clients first.

I have been trying to change my bank account details form the 27th of August and it has still not been resolved. No one bothers to check your history to look for previous documents sent. They just assume it was not sent and continuously ask for the same documents repeatedly. Do you not understand discovery that the longer this takes the longer myself and my family are without cover!!! Do you evem care? Plenty of other companies are in need of business yet you treat your clients with *********** behavior and a dont care attitude.