Poor customer service can result in death of a patient

Item: Discovery Health
Rating: 1
Author: verausha T

I have an emergency for my son that is life threatening and we cannot get a hold of any one to get an authorization cod3

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

12 Dec 2022, 12:08

Dear Verausha T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply12 Dec 2022, 12:08

Official

Dear Verausha T

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

13 Dec 2022, 14:41

Dear Verausha T

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Dec 2022, 14:41

Official

Dear Verausha T

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team