POOR Customer Service

Item: Discovery Health
Rating: 1
Author: stanley T

i have been waiting for more that 2 weeks for discovery to respond to the issues i am having with de linking a device i have 4 ref number and was told it would take 3-5 working day not 2 weeks and then dont even bother to contact you and say what is causing the delay

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

27 Jul 2020, 16:26

Dear stanley We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's reply27 Jul 2020, 16:26

Official

Dear stanley We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Jul 2020, 15:16

Dear stanley We’ve contacted you to discuss your concerns. Regards Discovery Health Servicing Team

Discovery Health's reply30 Jul 2020, 15:16

Official

Dear stanley We’ve contacted you to discuss your concerns. Regards Discovery Health Servicing Team