iK
imizan K
1 reviews | Active since Apr 2015
09 Feb 2016, 19:28
Poor Customer Service
I had descided to change my medical aid from bonitas to discovery I went though a brokerage company on the 1/02/16. I submitted all the documents required and was advised to cancel which I did as advised. Now I am stressed about my wife and son whos amonth old. I called the broker and she says waiting for response. I am not sure now I called her again and she says she will call me back but never did call me back
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Discovery Health's replyOfficial
11 Feb 2016, 15:25Hello Marcillino,
Thank you for your comment
As discussed, we have received your application and are currently processing it. Once it has been processed, you will receive confirmation of the start date. We will also send you a membership certificate and membership cards.
I trust that our discussion has provided clarity regarding your query. Should there be any further queries that you may require assistance with, please feel free to contact us directly.
Regards
Thank you for your comment
As discussed, we have received your application and are currently processing it. Once it has been processed, you will receive confirmation of the start date. We will also send you a membership certificate and membership cards.
I trust that our discussion has provided clarity regarding your query. Should there be any further queries that you may require assistance with, please feel free to contact us directly.
Regards
Discovery Health's reply11 Feb 2016, 15:25
Official
Hello Marcillino,
Thank you for your comment
As discussed, we have received your application and are currently processing it. Once it has been processed, you will receive confirmation of the start date. We will also send you a membership certificate and membership cards.
I trust that our discussion has provided clarity regarding your query. Should there be any further queries that you may require assistance with, please feel free to contact us directly.
Regards
Thank you for your comment
As discussed, we have received your application and are currently processing it. Once it has been processed, you will receive confirmation of the start date. We will also send you a membership certificate and membership cards.
I trust that our discussion has provided clarity regarding your query. Should there be any further queries that you may require assistance with, please feel free to contact us directly.
Regards