Poor customer service 61

Am Alugumi This is second post am posting within a week first one was day before yesterday which Wednesday Discovery rep**** and says I will be contacted soon with an answer till today not contacted As am writing this am on the call trying to get an answer by myself again almost 30 minutes on the call trying turn be assisted Now am being told that person who escalated this for the first time send it to the wrong department but any way that's our daily struggle with most of the sservice provider's your one of them Can list lot of issues that we go through with consultant who are arrogant n rude. With this one as well hope will again be contacted soon