EE
Edward E
1 reviews | Active since Mar 2009
11 Jan 2021, 17:33
Poor Customer Service
More than a month and Discovery cannot settle claims! More disturbing is the fact the staff dealing with the claims cannot read. Another organization who's service is lacking!!! Hiding behind Covid!!! #poorservice #unacceptable
Helpful (0)
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Replies (3)
Discovery Health's replyOfficial
12 Jan 2021, 08:36Dear Edward
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Jan 2021, 08:36
Official
Dear Edward
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
EE
Edward E's updateReviewer Update
12 Jan 2021, 15:00DH are bullies and make the rules to suit them!! Refuse to pay for covid test because a doctor never did the referral!!! #cheats #bullies #treating customersfairly
EE
Edward E's update12 Jan 2021, 15:00
Reviewer Update
DH are bullies and make the rules to suit them!! Refuse to pay for covid test because a doctor never did the referral!!! #cheats #bullies #treating customersfairly
Discovery Health's replyOfficial
14 Jan 2021, 17:31Dear Edward
We have been in contact with you to address your concerns.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 Jan 2021, 17:31
Official
Dear Edward
We have been in contact with you to address your concerns.
Regards
Discovery Health Servicing Team