Poor customer service

<p>I sent an application form through for chronic medication on the 27.10.2016, received a reference number almost immediatly.........it's now after 3 weeks and still no feedback, no email, sms, phonecall.</p> <p>It is NOT the first time that i am experiencing this with Discovery.....Were are the people, are people not doing their jobs at the relevant departments?</p> <p> </p> <p>Hello Peter is the only way to get a response from Discovery</p> <p> </p> <p>Pathetic.........</p>