Poor communication proliferated and zero service.

On 3rd October I wrote a review on service problems experienced. Discovery promised to contact me which they did with a message to provide them with a contact number. When I however provided them with my number in Botswana, I received a mail that Discovery staff cannot make international calls to clients and that clients not in SA were at their own mercy! Very comforting to know. And since my complaint raised on 3rd October, no progress has been made with the processing of my claim, except that Discovery has informed me that they were awaiting a reply from ER24, a service provider that has no involvement and/or interest regarding the claim. REFERENCE NUMBER : *** - *** - JG Adriaanse