Poor communication channels

Item: Discovery Health
Rating: 1
Author: Michele H

It is impossible to reach a person at Discovery HEALTH, nor does the email they have on their website work. How are you expected to put in a cancellation when this is the service I'm experiencing?

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

01 Mar 2021, 10:37

Dear Michele

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply01 Mar 2021, 10:37

Official

Dear Michele

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

01 Mar 2021, 13:48

Dear Michele

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply01 Mar 2021, 13:48

Official

Dear Michele

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Michele H's updateReviewer Update

01 Mar 2021, 13:51

Good afternoon, thank you Discovery Medical Aid for responding so quickly and for sorting me out!

Michele H's update01 Mar 2021, 13:51

Reviewer Update

Good afternoon, thank you Discovery Medical Aid for responding so quickly and for sorting me out!