Poor communication and customer service

Item: Discovery Health
Rating: 1
Author: Naledi M

Poor communication and customer service. I’ve been having issues with my plan for months now and they keep reassuring me that the matter will be resolved but nothing has changed.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

04 Mar 2026, 06:24

Dear Naledi M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply04 Mar 2026, 06:24

Official

Dear Naledi M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

05 Mar 2026, 10:00

Dear Naledi M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply05 Mar 2026, 10:00

Official

Dear Naledi M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team