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kwena N

1 reviews | Active since Dec 2019

05 Mar 2024, 17:12

Poor client service

On Saturday the 2nd 8 called in to ask about a R2000 claim that was taken from my MSA and j couldn't get assistance as the chronic department was already closed the consultant that was helping that I can't recall her name she said I will receive a call yesterday of which I never did

0
Replies (2)
Discovery Health
Discovery Health's reply06 Mar 2024, 07:30
Official
Dear Kwena N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Mar 2024, 12:04
Official
Dear Kwena N

We have been in contact with you.

Regards Discovery Health Servicing Team