1 reviews | Active since May 2016

21 Jan 2021, 11:11

Poor claim payout

My claim was rejected. I dont understand how a down sindrome blood test is not covered under my maternity benefits. I want to speak to the person who declined my claim, not to the agent who will now only apologize to me. This is my 2nd claim not covered under maternity benefits.

0
Replies (2)
Discovery Health
Discovery Health's reply21 Jan 2021, 11:50
Official
Dear Odette B We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply22 Jan 2021, 09:53
Official
Dear Odette B We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team