EP
Emmie P

1 reviews | Active since Feb 2022

04 May 2023, 12:51

Poor bad service medical aid

It is with grave disappointment and total unbelief that I received a mail from Discovery to inform me that my asthma is now seen as a exclusion for the next few months till Jan 2024. I have not been treated for any asthma related condition since I had COVID in 2021. I mentioned in my application to the fund that I have astma. I use a beclate asthma pump maybe 1 or 2 times in 6 weeks and only after a very.focussed workout in the gym. I would really convey this poor service to the public as they might not be aware of the pre judice treatments by medical aids such as Discovery. Apparently thisis a good fund I cannot agree with this statement.

0
Replies (2)
Discovery Health
Discovery Health's reply05 May 2023, 06:28
Official
Dear Emmie P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 May 2023, 10:13
Official
Dear Emmie P

Our records show that we have been in contact with you to address your concerns. 

Regards 
Discovery Health Servicing Team