EP
Emmie P
1 reviews | Active since Feb 2022
04 May 2023, 12:51
Poor bad service medical aid
It is with grave disappointment and total unbelief that I received a mail from Discovery to inform me that my asthma is now seen as a exclusion for the next few months till Jan 2024. I have not been treated for any asthma related condition since I had COVID in 2021. I mentioned in my application to the fund that I have astma. I use a beclate asthma pump maybe 1 or 2 times in 6 weeks and only after a very.focussed workout in the gym. I would really convey this poor service to the public as they might not be aware of the pre judice treatments by medical aids such as Discovery. Apparently thisis a good fund I cannot agree with this statement.
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
05 May 2023, 06:28Dear Emmie P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 May 2023, 06:28
Official
Dear Emmie P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
05 May 2023, 10:13Dear Emmie P
Our records show that we have been in contact with you to address your concerns.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 May 2023, 10:13
Official
Dear Emmie P
Our records show that we have been in contact with you to address your concerns.
Regards
Discovery Health Servicing Team
