1 reviews | Active since Aug 2013
Poor
I am very disappointed with discovery gapcover! I am actually so annoyed i just want to move all my stuff to another provider!
On 2 December 2021 i called and asked to cancel my gap cover due to the fact i am paying double as i started a new job, my discovery goes through my work now I noticed a debit order INSGAPREM for R294.00 I looked deeper into it and I noticed i am still paying gapcover even though my new job took over my discover, so i am paying through my work a portion and i am being debited another R294.00 each month, on the call of the 2nd they said they will call me back as the guy who can handle this is on lunch… today 9 December 2021 i call again and explain it all again and the guy said he can cancel it but it will only be fully cancelled on 31 January 2022, this means that i will be paying up to then for nothing and i will be losing all this money
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
RegardsDiscovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
RegardsDiscovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
