1 reviews | Active since May 2019
Poor admission process
Hi all I am truly disgusted with Discovery admission policy I thought I had just a severe flu since Friday, been to 2 GP'S diagnosed with pneumonia, sent by referral letter to hospital where my usual physician saw me in the ward also diagnosed pneumonia. Only to be told by Discovery that I first need to go to casualty outpatient, went there doctor on duty also said pneumonia was then told by Discovery to have Xray and blood tests done. both proved pneumonia was then made to wait until 11pm to be admitted, because hospital had to scan results to Discovery, I was at the hospital since 1pm struggling to breathe. Discovery is only interested in the bottom line not patients wellbeing, dusgusted. at the end of this year, I will find alternative medical aid.
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.
Regards
Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
