MR
Meagan R

1 reviews | Active since Jul 2014

28 Jan 2022, 04:34

Poor administration for new baby

My baby was born in September and I have been struggling to get his added to my medical aid. I have completed 4 different forms, did online application twice and many many phone calls. For a digital company they can’t even get onboarding correct.

0
Replies (2)
Discovery Health
Discovery Health's reply28 Jan 2022, 07:04
Official
Dear Meagan R 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Jan 2022, 11:13
Official
Dear Meagan R

We have made contact regarding your query.
 
Regards 
Discovery Health Servicing Team