1 reviews | Active since Sept 2016

28 Nov 2019, 14:35

PMBs

My 6 month old son has a grade 3 brain bleed for which he requires intensive physiotherapy. It is a PMB condition. Discovery requests more and more documentation as a delay tactic. The final set of documents that they requested were sent more than a week ago and still no feedback. Emails to the PMB and complaints department go unanswered and the call centre has no information.

0
Replies (2)
Discovery Health
Discovery Health's reply28 Nov 2019, 15:26
Official
Dear Tarryn Cox

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply02 Dec 2019, 12:10
Official
Dear Tarryn 

We have been in touch with you to answer your comments. 

Regards
Discovery Health Servicing Team