LK
Lynne K

1 reviews | Active since Aug 2019

23 Sept 2021, 11:07

PMB Oncology

Nobody at Discovery Medical Aid can / is prepared to assist with regards to what is classified as PMB care with regards to an oncology patient. According to the Medical Schemes Board, medical aids are obliged to cover PMB level of care from the scheme. When asked what is PMB level of care, I am told to contact the doctor! Surely the doctor works for the doctor and not for the medical aid? Is it not the medical aid's responsibility to advise? Or at least explain?

0
Replies (2)
Discovery Health
Discovery Health's reply27 Sept 2021, 07:11
Official
Dear Lynne K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply29 Sept 2021, 16:50
Official
Dear Lynne K

Please check your emails for feedback from us. 

Regards Discovery Health Servicing Team