ZM
Zanele M
1 reviews | Active since Apr 2020
01 Sept 2021, 08:33
PMB Department
Useless and never respond ,
I am so disappointed with discovery , I have logged so many tickets and even called several times and was promised a call back within 48hours and it's 2 weeks with no response.
my daughter is really suffering from this and yet I have to keep moving appointments to this day . it's still incorrect. The paperwork that came for ECG was from the Cardiologist and still the PMB says pediatrician . when will this really be sorted as the appointment has moved for the 3rd time .
they literally playing with my kids life and yet i pay a lot of money monthly
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Replies (4)0
Replies (4)
Discovery Health's replyOfficial
01 Sept 2021, 11:12Dear Zanele M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's reply01 Sept 2021, 11:12
Official
Dear Zanele M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
01 Sept 2021, 11:54Dear Zanele M We’ve responded to your query. Regards Discovery Health Servicing Team
Discovery Health's reply01 Sept 2021, 11:54
Official
Dear Zanele M We’ve responded to your query. Regards Discovery Health Servicing Team
ZM
Zanele M's updateReviewer Update
03 Sept 2021, 15:41nothin nothing has been resvoled or correspended , you literly took the same email from August and fowarded again, do not even have a courtesy to call the client and respond . still waiting for your so called complains deparmtent to this day. my app doesnt work over a year and your team all the do is send emails.
will this be ever sorted or you will wait for my child to be in ICI or die first
so useless and appointment is due this Tuesday and still no feedback g
will this be ever sorted or you will wait for my child to be in ICI or die first
so useless and appointment is due this Tuesday and still no feedback g
ZM
Zanele M's update03 Sept 2021, 15:41
Reviewer Update
nothin nothing has been resvoled or correspended , you literly took the same email from August and fowarded again, do not even have a courtesy to call the client and respond . still waiting for your so called complains deparmtent to this day. my app doesnt work over a year and your team all the do is send emails.
will this be ever sorted or you will wait for my child to be in ICI or die first
so useless and appointment is due this Tuesday and still no feedback g
will this be ever sorted or you will wait for my child to be in ICI or die first
so useless and appointment is due this Tuesday and still no feedback g
Discovery Health's replyOfficial
13 Sept 2021, 11:45Dear Zanele M We’ve responded to your query. Regards Discovery Health Servicing Team
Discovery Health's reply13 Sept 2021, 11:45
Official
Dear Zanele M We’ve responded to your query. Regards Discovery Health Servicing Team