BR
Bradley R
1 reviews | Active since Apr 2014
07 Sept 2015, 11:26
PMB Claims
I have been going in circles with the Discovery Call Centre trying to find the correct people to assist me. Discovery personal just don't give a dam about the well being of its members. As long as they get their pay at the end of the month, who care's. My mother is critically Ill and needs treatment, But two week have gone by and nobody can tell be how far my request is. Medical Aid will rather pay for a R150000 hospital Bill rather than approve a R10000 device. If anyone at discovery that can assist ?<br> <br> I am going to take this matter to the Medical Scheme Council
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Discovery Health's replyOfficial
08 Sept 2015, 15:04Hello Bragavan,
Thank you for your comment.
Please accept our sincerest apologies for any inconvenience caused by this matter. Discovery Health is committed to ensuring that all our clients receive unparalleled service and should there be any deviations from this commitment, we will ensure that any inconvenience caused to our members, receives urgent attention.
We confirmed that you have been contacted and your concerns have been addressed. The details of the treatment has been emailed to you. We would like to take this opportunity to wish your mother a speedy recovery.
Regards
Annelize
Thank you for your comment.
Please accept our sincerest apologies for any inconvenience caused by this matter. Discovery Health is committed to ensuring that all our clients receive unparalleled service and should there be any deviations from this commitment, we will ensure that any inconvenience caused to our members, receives urgent attention.
We confirmed that you have been contacted and your concerns have been addressed. The details of the treatment has been emailed to you. We would like to take this opportunity to wish your mother a speedy recovery.
Regards
Annelize
Discovery Health's reply08 Sept 2015, 15:04
Official
Hello Bragavan,
Thank you for your comment.
Please accept our sincerest apologies for any inconvenience caused by this matter. Discovery Health is committed to ensuring that all our clients receive unparalleled service and should there be any deviations from this commitment, we will ensure that any inconvenience caused to our members, receives urgent attention.
We confirmed that you have been contacted and your concerns have been addressed. The details of the treatment has been emailed to you. We would like to take this opportunity to wish your mother a speedy recovery.
Regards
Annelize
Thank you for your comment.
Please accept our sincerest apologies for any inconvenience caused by this matter. Discovery Health is committed to ensuring that all our clients receive unparalleled service and should there be any deviations from this commitment, we will ensure that any inconvenience caused to our members, receives urgent attention.
We confirmed that you have been contacted and your concerns have been addressed. The details of the treatment has been emailed to you. We would like to take this opportunity to wish your mother a speedy recovery.
Regards
Annelize