KM
Khutso M

1 reviews | Active since Feb 2021

26 Feb 2021, 12:24

PMB Application

Poor service from Discovery PMB department, Its been over a month calling their contact center to assist me to finalize my claim with no luck,all the required documents were submitted but they keep on requesting addition every time and the hospital advised that they are not sure what they are requesting . This is so frustrating ,I am receiving calls everyday from the collection department since my account was handed over .

0
Replies (2)
Discovery Health
Discovery Health's reply26 Feb 2021, 12:53
Official
Dear Khutso M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply02 Mar 2021, 10:26
Official
Dear Khutso M

We have contacted you regarding your query.

Regards Discovery Health Servicing Team