PMA submitted 2 weeks prior and still no feedback

Received authorization for hospitalization 27th Oct<br> First claim went through on authorization, however all subsequent claims relating to the hospitalization have been put through either MSA or declined.<br> Doctor supp**** PMA as requested on the 9th Nov with all relevant information required, the doctor was contacted on numerous occasions to the point that he felt harassed Discovery.<br> However no one informed me that they had any problems on the back end.<br> I have called over 7 times, many occasions even on the same day. I am getting different dates of communication every time I call. I have just gotten off a call and yet again I cant be updated with any information, they now have no notes on my PMA and will have to call in their forensic department to look into this. I have been with Discovery since September this year and lets just say they aren't off to a good start... So far this is one of the worst customer relations I have ever seen!!! It has now almost been a month since my hospitalization and most of the bills are due.... Who will be the one getting the bad credit record due to Discovery Health's incompetence???<br>