1 reviews | Active since Feb 2019
Please ppl read and don't get caught like this.
I need to do these checkups once a year. For my medical aid which is not discovery and for Vitality. I went to a dischem and did my wellness checks ( which is all the tests required for Vitality health check to the T. Nothing more,nothing less) I asked the nurse to give me the results so I can submit it to Vitality to claim my points(AS WAS THE CASE IN 2020 AND I WAS ALLOCATED THE POINTS) I called a couple days later and was told that I wont get the point because I didn't pay for the test , my medical aid did who's their opposition. BTW. I pay my for medical aid. Now what I'd like to know is: Do they expect me to do all the tests twice or do I do them once and just pay twice. Now what Id like to know is. How do they deem my tests ******* or **********? What I should've done was to pay it cash - ask for the results and then submit it to both my medical aid and Vitality and claimed it back from my medical aid. Any thoughts anyone?
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
