CC
Corne C

1 reviews | Active since May 2016

23 Sept 2020, 11:04

Please fix your stuff you force clients to use

I'm trying to schedule a virtual consultation, however only 1 dr is on my profile (DrConnect app). I was on the line for 40 minutes with an *********** agent to find out how I can add a dr, as my dr is not available. She then ended the call (cut off), so I'm nothing closer to a solution - 40 minutes airtime.

0
Replies (2)
Discovery Health
Discovery Health's reply23 Sept 2020, 11:32
Official
Dear Corne C We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Sept 2020, 16:58
Official
Dear Corne C We’ve contacted you to discuss your concerns.  Regards Discovery Health Servicing Team