LG
Lauren G
1 reviews | Active since Dec 2014
31 Aug 2015, 11:18
PLEASE DON'T USE MEDXPRESS
Since MedXPress apparently doesn't respond to messages on Hello Peter, I am sending this to you, Discovery, as well, to beg you to stop using MedXPress. <br> <br> I don't know why you insist on using them, but I'm done. From now on I will rather pay the levy to get my meds at a pharmacy. MedXPress's service is unbelievably **** - my medication is never delivered on time and often I have to drive to Plumstead or Canal Walk to collect it. This month, I drove to Canal Walk to fetch it and it hadn't been processed - this despite them sending me an SMS to say \Thank you collecting"when I hadn't.<br> <br> MedXPress has just made my life more inconvenient and is definitely not \""XPress\""."""
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Replies (1)Discovery Health's replyOfficial
02 Sept 2015, 12:29Hello L@urenG0ldman,
Thank you for your comment
I am sorry to hear about your experience with using out MedXpress service and trust that your future dealings will be more pleasant.
We confirmed that the MedXpress team tried to contact you however you were unavailable to take their calls. The team has looked into your concerns and has left you communication on how to contact them to address your concerns.
Regards
Annelize
Thank you for your comment
I am sorry to hear about your experience with using out MedXpress service and trust that your future dealings will be more pleasant.
We confirmed that the MedXpress team tried to contact you however you were unavailable to take their calls. The team has looked into your concerns and has left you communication on how to contact them to address your concerns.
Regards
Annelize
Discovery Health's reply02 Sept 2015, 12:29
Official
Hello L@urenG0ldman,
Thank you for your comment
I am sorry to hear about your experience with using out MedXpress service and trust that your future dealings will be more pleasant.
We confirmed that the MedXpress team tried to contact you however you were unavailable to take their calls. The team has looked into your concerns and has left you communication on how to contact them to address your concerns.
Regards
Annelize
Thank you for your comment
I am sorry to hear about your experience with using out MedXpress service and trust that your future dealings will be more pleasant.
We confirmed that the MedXpress team tried to contact you however you were unavailable to take their calls. The team has looked into your concerns and has left you communication on how to contact them to address your concerns.
Regards
Annelize
