lS
leisel S

1 reviews | Active since Aug 2010

06 Feb 2020, 17:07

Please do not act like you did not know about my pregnancy,!!!!

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***.. I don't understand why discovery does not want to pay my doctors. I was pregnancy was registered on your webite with key care. I then upgraded to smart plan.. No one told us when we upgraded that I need to re register my maternity benifits on the new plan. The 6 of Jan I went to for check up and my bloods.. And you don't want to pay? It was only when I enquired about getting a free bag for my baby that I was told I need to register on the new plan. And of course no one has gotten back to me regarding this bag as well. I am not 21 years of age and I don't sit on my phone 2/47 I am 33. And has a house hold to run and study.. Please check your IT department I needed to delete my profile and re register.. Check with your IT department you will see I was register as soon as 6 weeks. This is is so unfair

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Replies (3)
Discovery Health
Discovery Health's reply07 Feb 2020, 08:53
Official
Dear leisel

Your concerns are important to us. We will contact you soon to answer your comments.

Kind regards
Discovery Health Servicing Team 
lS
leisel S's update07 Feb 2020, 15:45
Reviewer Update
Please tell me how I got authorisation for a delivery on the 3rd of January if discovery did not know that I was having a baby by the 23 of January. I had to delete my old pregnancy profile to active the new one under the new schem.... Please check all my emails sent
Discovery Health
Discovery Health's reply10 Feb 2020, 14:28
Official
Dear leisel

We have been in touch with you to answer your comments.

Kind regards
Discovery Health Servicing Team