****ed!!!!
Im soooo ****ed right now!!!!! I went to a dentist on Friday 08th Feb. I submitted the claim to Discovery on Monday 11th Feb. 3 days later 14th Feb I get told my claim is rejected because its not clear. I resend the claim same day. Today 19th Feb I still have not received the money. I call and enquire why so much delay. I get told I will only get refunded on 09th March...a whole month after my treatment!!!!!!!!
Im already out of pocket and I must wait a whole month to be refunded....what kind of nonsense is that???? What makes matters worse is that I ask her why only the 9th...whats the turnaround time....guess what...she doesnt know and puts .me on hold forever. I give up!!!!
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
20 Feb 2019, 08:59Dear nthabiseng-nathane
Your concerns are important to us and we will be in touch soon with an answer to your comments. |
Kind regards
Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments. |
Kind regards
Discovery Health Servicing Team
Discovery Health's reply20 Feb 2019, 08:59
Official
Dear nthabiseng-nathane
Your concerns are important to us and we will be in touch soon with an answer to your comments. |
Kind regards
Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments. |
Kind regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
21 Feb 2019, 14:18 Dear nthabiseng-nathane
Please check your emails for feedback from us
Regards
Discovery Health Servicing Team
Please check your emails for feedback from us
Regards
Discovery Health Servicing Team
Discovery Health's reply21 Feb 2019, 14:18
Official
Dear nthabiseng-nathane
Please check your emails for feedback from us
Regards
Discovery Health Servicing Team
Please check your emails for feedback from us
Regards
Discovery Health Servicing Team
