phone service non existent

Item: Discovery Health
Rating: 1
Author: deborah H

Is it just me !!! But I cannot ever make a phone query to Discovery ! Cuts me off, doesn't accept my medical aid number when I finally get through the consultant can't hear because maybe she is working from home ...background babies crying then she cuts me off!!!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

21 Dec 2021, 13:07

Dear Deborah H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply21 Dec 2021, 13:07

Official

Dear Deborah H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

21 Dec 2021, 14:19

Dear Deborah H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply21 Dec 2021, 14:19

Official

Dear Deborah H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team