Phone keeps cutting, no answer, couldn't get authorisation no

Item: Discovery Health
Rating: 1
Author: nadia W

No one answers phones or the line keeps dying. I tried yesterday and today to get authorisation for my Gp, yet I can't get through to you at all, i expect that u authorise my visit when I call you or u call me Monday, backdated Auth not my problem if ur service went down.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

31 Dec 2021, 13:33

Dear Nadia V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply31 Dec 2021, 13:33

Official

Dear Nadia V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

03 Jan 2022, 16:14

Dear Nadia V

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team

Discovery Health's reply03 Jan 2022, 16:14

Official

Dear Nadia V

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team