1 reviews | Active since Jul 2018
PHARMACIES WITHIN NETWORK
I am very disappointed at the level of service we receive from Discovery when we are paying so much money for medical aid the idea that we now have pharmacies within network and some are not, is just ridiculous i pay for Comprehensive plan for convience not to be told i need to pay co payment because of pharmacies that are not within the network, my daughter is in my medical aid and she lives with my Mum in the rural areas so were the hell do you suppose she will get the nearest clicks, she used to use Link pharmacy before with no issue at all now that has not changed i need to pay extra when she goes there on top of that the medical aid fees have gone up, today i went to a pharmacy within the network which is far from were i live guess what? The don't have all my meds i have to go again tomorrow i am laying a formal complaint and i will take it up our company needs to change this medical aid all it is doing is just hitting us in the pockets
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve responded to your query.
Regards
Discovery Health Servicing Team
We’ve responded to your query.
Regards
Discovery Health Servicing Team
