Personal Health Fund - Discovery's system error removed all my funds!

When your Personal Health Fund was launched I activated it on my Discovery Health app and went through the process. The system rewarded me with R4100 following the completion of my health actions. When I tried to claim from the fund by having it pay for a visit to the urologist, there was "a systems error" on Discovery's side and they couldn't process the claim. I worked through my borker to try and have this resolved but she also struggled with Discovery. Eventually the issue was resolved but my PHF was restated to R1200 and I lost all the funds I initially had - and no one at Discovery can see any history of this. What a poor system for a great concept. I cannot believe that you cheated me out of R2900 which I could've used to settle my medical bills (which this is supposed to be used for!). Thanks for nothing Discovery.