PERMISSION TO THIRD PARTY NOT EASILY ACCESSIBLE TO CALL CENTRE

Item: Discovery Health
Rating: 2
Author: barry B

I have authority to transact, call in to the call centre and genarally handle the member's membership matters. Each time I call in the call centre operator cannot find the authority on your system. This is extremely unprofessional and unacceptable. Please get back to me so that the matter can be resolved once and for all.

Helpful (0)

Replies (1)

Discovery Health's replyOfficial

17 Nov 2020, 08:39

Dear BARRY

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply17 Nov 2020, 08:39

Official

Dear BARRY

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team