1 reviews | Active since Apr 2013
Perceived discriminatory practice by Discovery Health.
Trying to renew my Driver's Licence, I failed the eye test. I was told that one could have their eyes tested by an optometrist for R50. The certificate issued is acceptable to the Traffic Dept. I made an appointment at a Mellin's Branch and had my eyes tested. Later I received the routine email from Discovery for the latest claim. Mellins had claimed R457 for my eye test. Passing the Mellin's Branch, there was a notice on the window that Discovery members on two of the lower Discovery Plans paid only R50 and R100 respectively for an eye test. I went in and queried the R457 that had been charged to my Discovery account. I was informed by the person at the Branch that the R457 is their normal charge and that the two lower amounts shown on their window were instructed by Discovery Health. I am on the Classic Comprehensive Plan, which used to be the top Plan until they created an Executive Plan. I find differing scheme rates for different Plans to be discriminatory. It would appear that members on expensive Plans are subsidising other members.
Dear GWANDA
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear GWANDA
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear GWANDA
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear GWANDA
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
