NC
Nacitha C
1 reviews | Active since Nov 2013
25 Feb 2015, 13:06
Pays lessthan 30% of claims despite savings balanc
Its the beggining of a new year so naturally one has a substantial amount available in your medical savings..I recently took my daughter to see a specialist who charged us a megre R850 for which discoveryrefunds me about R200. How ridiculous is that! Am disgusted quite frankly! Sick and tired of this medical aid with huge premiums but don't deliver!!
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Discovery Health's replyOfficial
25 Feb 2015, 15:59Hello nacitham,
Thank you for your comment.
I am really sorry to hear about your frustration and discussed the details of the claim reimbur*****t. I confirmed that you have the option to have your claims paid out at the cost incurred from your Medical Savings Account (MSA). I have since changed this for your future claims and confirmed the details of your claim payment via email.
Thank you for allowing me to assist with your query. You are welcome to contact me should you require any further assistance.
Kind regards
Rishana
Thank you for your comment.
I am really sorry to hear about your frustration and discussed the details of the claim reimbur*****t. I confirmed that you have the option to have your claims paid out at the cost incurred from your Medical Savings Account (MSA). I have since changed this for your future claims and confirmed the details of your claim payment via email.
Thank you for allowing me to assist with your query. You are welcome to contact me should you require any further assistance.
Kind regards
Rishana
Discovery Health's reply25 Feb 2015, 15:59
Official
Hello nacitham,
Thank you for your comment.
I am really sorry to hear about your frustration and discussed the details of the claim reimbur*****t. I confirmed that you have the option to have your claims paid out at the cost incurred from your Medical Savings Account (MSA). I have since changed this for your future claims and confirmed the details of your claim payment via email.
Thank you for allowing me to assist with your query. You are welcome to contact me should you require any further assistance.
Kind regards
Rishana
Thank you for your comment.
I am really sorry to hear about your frustration and discussed the details of the claim reimbur*****t. I confirmed that you have the option to have your claims paid out at the cost incurred from your Medical Savings Account (MSA). I have since changed this for your future claims and confirmed the details of your claim payment via email.
Thank you for allowing me to assist with your query. You are welcome to contact me should you require any further assistance.
Kind regards
Rishana