Payments not done

Had an operation in March 2015, the anesthetist account paid over into an account closed in 2009. <br> I called several time on 2014 when realised that discovery had my closed account number on their system requesting that they sent me forms to complete they never sent them. <br> Dr Zito sent through a bill for R3443.97. And according to discovery it was paid to the absa account. <br> I was told by discovery to call absa and asked them to reverse the funds back to discovery and when I told the consultant that discovery is supposed to reverse the funds the said no. <br> I called absa then absa said discovery should reverse. I called discovery they said absa should reverse. And I was told that the funds have been realized from discovery and I should see how I get them from absa.<br> When I called discovery for the 3rd time to get proof of payments into absa account I was told the is not proof and when I asked but absa will need proof that funds where transferred I was told no the money is still with discovery<br> I this time I asked for the form to change the banking details and they where only email by the 3 call. <br> Dr is handing me over for not paying the account when I was not even aware it was not paid<br>