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LS
Lebogang S

1 reviews | Active since Dec 2017

20 Dec 2017, 14:58

Payment for my DVD stockings

They authorised my claim on the 11 October and my orthopaedic has been trying to claim from them since and every time we call I am being told the was no claim done. The delay is affecting me its been 3 months and I really need the stockings as my leg is getting swollen everyday with out them

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Replies (5)
Discovery Health
Discovery Health's reply20 Dec 2017, 15:06
Official

Dear ***

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply22 Dec 2017, 13:09
Official

Dear ***

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

LS
Lebogang S's update25 Jan 2018, 21:03
Reviewer Update
But still you have not helped me my orthopedic is still not paid and you are still declining to pay. Thinking of taking this matter further I think I have been patient enough
Discovery Health
Discovery Health's reply26 Jan 2018, 07:39
Official

Dear ***

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply30 Jan 2018, 14:26
Official

Dear ***

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team