Payment error

An error from Discovery's end resulted in my account being debited twice for May's premium and instead of the finance team refunding me after all necessary documents were submitted I am told to wait 72 hours.

A thank you to agent Yonela Mapela who assisted me in my matter and tried resolve the matter as far as she could from her end and communicating effective with me.

Although I am not happy at all over the back and forth that I had to go through , just happy about the service I received from the agent.