LM
Lebohang M

1 reviews | Active since Jul 2009

09 Jan 2017, 18:25

Payment Delays

<p>I submitted an initial request on the 1-Jan for an MSA payout, to-date I still wait for the payment despite numerous calls. Earlier today I held on for approx 40 minutes for the call centre. Guys, pls get your act together, was told there is a backlog but this is unacceptable in my opinion.</p>

0
Replies (3)
Discovery Health
Discovery Health's reply10 Jan 2017, 07:10
Official

Dear legae2001

We are sorry to hear about your frustrations.

We are investigating your case and will get back to you as soon as possible.

Regards
Discovery Health Servicing Team

LM
Lebohang M's update11 Jan 2017, 09:13
Reviewer Update

And here I am...twiddling my thumbs, whilst very competent and capable people at Discovery are supposedly investigating my case, which by the way, has zero relativity to quantum physics...and I ponder on!

Discovery Health
Discovery Health's reply12 Jan 2017, 10:45
Official

Dear legae2001

This issue has been resolved by email.

Please check your inbox and let us know if there’s anything else we can help with.

Regards
Discovery Health Servicing Team