Payment allocations now

Item: Discovery Health
Rating: 1
Author: Lindiwe M

I transferred my money into my old medical aid account instead off my vitality and life cover account(policy) kindly allocate the payment properly to the correct account which is Vitality n Life Cover, they are linked together. I don't have a medical aid with u anymore

How long must I wait for this to be resolved? I'm communicating with HabibahD@discovery and nothing has been materialized

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

10 Jun 2025, 06:43

Dear Lindiwe M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply10 Jun 2025, 06:43

Official

Dear Lindiwe M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

11 Jun 2025, 14:00

Dear Lindiwe M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply11 Jun 2025, 14:00

Official

Dear Lindiwe M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Lindiwe M's updateReviewer Update

12 Jun 2025, 10:25

Hi

Thank you, my policy shows up to date

Lindiwe M's update12 Jun 2025, 10:25

Reviewer Update

Hi

Thank you, my policy shows up to date

Discovery Health's replyOfficial

17 Jun 2025, 10:00

Dear Lindiwe M

Thank you for the great feedback.

Regards Discovery Health Servicing Team

Discovery Health's reply17 Jun 2025, 10:00

Official

Dear Lindiwe M

Thank you for the great feedback.

Regards Discovery Health Servicing Team