Paying premiums for no benefits.

I have joined Discovery during October 2018, i know that my plan is network related and that i can only use network doctors, i logged onto the system to see if my doctor is covered, as per you app and website my dr is covered in full.

I went to my Dr yesterday only to find out that he is not on the network and i had to pay the full consultation. This is not fair.

I have also had to get emergency treatment for a life threatening illness and have now been told the turn around time is 3 - 5 working days. I went to casualties and had to pay cash, so far all my treatment and medication is for my own account - the service and benefits are really not acceptable.

Regret moving over to Discovery.