Pay or not?

Item: Discovery Health
Rating: 3

I have twins and both went for a check up the other day, but the claims (two) submitted. One was paid and the other not - and I assumed this was an error. I resubmitted again. And again. And again. But really have no idea what's going on.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

01 Apr 2022, 07:01

Dear Grant R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply01 Apr 2022, 07:01

Official

Dear Grant R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

01 Apr 2022, 11:47

Dear Grant R

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply01 Apr 2022, 11:47

Official

Dear Grant R

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

's updateReviewer Update

11 Apr 2022, 20:19

Hi. You promised to pay the claim - but still nothing?

's update11 Apr 2022, 20:19

Reviewer Update

Hi. You promised to pay the claim - but still nothing?