ND
Ntokozo D

1 reviews | Active since Nov 2021

04 Jul 2022, 15:20

Pay but no service

I pay for medical aid every month. I'm on the right plan. Doctor s made a mistake with the dates for specialist visit. Now lawyers are harassing me with collection calls every day demanding payment

0
Replies (4)
Discovery Health
Discovery Health's reply05 Jul 2022, 07:32
Official
Dear Ntokozo D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply05 Jul 2022, 13:31
Official
Dear Ntokozo D

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team 
ND
Ntokozo D's update05 Jul 2022, 19:04
Reviewer Update
Thank you for your quick response. Note that collection fees from the lawyers must be paid by me. And the penalties for matter which could have been avoided. Still conflicted but I'm glad you delt with the main issue 🤔
Discovery Health
Discovery Health's reply08 Jul 2022, 10:47
Official
Dear Ntokozo D

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team