HB
Hillary B

1 reviews | Active since May 2021

22 Jun 2022, 17:14

Pay back of savings when resigning

I had to leave Discovery (that I was on through my employment), as I had resigned. They then send me a letter requesting me to pay them back for my allocated savings for the remaining months of the year, which savings I had already used up by March. No other medical aid has ever asked this even though I had left earlier in those particular years. It should be a risk they take having you as a member (and not voluntarily in my case), that you may leave before the year is up.

I will never go back on Discovery voluntarily and neither will my friends and family. Appalling that they request this money back when one pays way more in premiums every month, than the savings you get.

0
Replies (2)
Discovery Health
Discovery Health's reply23 Jun 2022, 06:49
Official
Dear Hillary B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Jun 2022, 12:13
Official
Dear Hillary B 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team