JJ
JCordier.blackberry JCordier.blackberry
1 reviews | Active since Dec 2010
07 Mar 2016, 09:26
Patiently waiting for claim to be paid
Good Day,<br> <br> Seems its difficult when you ask Discovery to get back to you with resolving queries? I opened a complaint 01/03/2016 and still waiting.<br> <br> Please stop passing the buck and get back to me with regards to my claim as this is really starting to waste my time.
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Replies (1)
Discovery Health's replyOfficial
09 Mar 2016, 16:42Hello Joseph Cordier,
Thank you for taking my call.
I can confirm that I have requested feedback from our website department regarding the confusion caused by the information on our website.
I have also sent the requested form to you in order for us to send the call to you which confirms that we have advised the practice of the deductible that would be applicable for your treatment.
I trust that our discussion has provided you with clarity regarding your query.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Thank you for taking my call.
I can confirm that I have requested feedback from our website department regarding the confusion caused by the information on our website.
I have also sent the requested form to you in order for us to send the call to you which confirms that we have advised the practice of the deductible that would be applicable for your treatment.
I trust that our discussion has provided you with clarity regarding your query.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Discovery Health's reply09 Mar 2016, 16:42
Official
Hello Joseph Cordier,
Thank you for taking my call.
I can confirm that I have requested feedback from our website department regarding the confusion caused by the information on our website.
I have also sent the requested form to you in order for us to send the call to you which confirms that we have advised the practice of the deductible that would be applicable for your treatment.
I trust that our discussion has provided you with clarity regarding your query.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan
Thank you for taking my call.
I can confirm that I have requested feedback from our website department regarding the confusion caused by the information on our website.
I have also sent the requested form to you in order for us to send the call to you which confirms that we have advised the practice of the deductible that would be applicable for your treatment.
I trust that our discussion has provided you with clarity regarding your query.
Should you have any further queries that you may require assistance with, please do not hesitate to contact us directly.
Regards
Megan