DI
David I

1 reviews | Active since Jun 2016

14 May 2026, 15:00

Pathways and MSA

I have had 3 conversation chats over the past month or so.. These pathway challanges are lies!!! Well not all of them, some of them are. I did the 10 week active challange. You tell me I only completed 6 of the 10 weeks, however I have a current goal streak of 347 consecative weeks. I have also asked for a breakdown of all pathway challanges/events and where my family have achieved or not. And this also not provided. Why are you hiding this information from me!!

0
Replies (8)
Discovery Health
Discovery Health's reply15 May 2026, 06:24
Official
Dear David I

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply19 May 2026, 14:43
Official
Dear David I

We’ve contacted you regarding your concern. 

Regards Discovery Health Servicing Team
DI
David I's update19 May 2026, 15:33
Reviewer Update
Yes had contact. But still unanswered. If you willing to pop me a email, I can reshare a number of screenshots. Prefer not to send it to a No-reply address.
Discovery Health
Discovery Health's reply20 May 2026, 09:45
Official
Dear David I

We are busy investigating your query and will contact you soon.

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply20 May 2026, 16:00
Official
Dear David I

We have sent feedback to you on email. Please check your inbox. 

Regards Discovery Health Servicing Team
DI
David I's update05 Jun 2026, 09:03
Reviewer Update
This matter still hasn't been resolved dispite sending through proof of completion.
Discovery Health
Discovery Health's reply17 Jun 2026, 07:53
Official
Dear David I

We are busy investigating your query and will contact you soon.

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Jun 2026, 16:35
Official
Dear David I

We have sent interim feedback to you on email. Please check your inbox. 

Regards Discovery Health Servicing Team