Pathetic with feedback

After countless emails it was discovered that Discovery reverse a claim from Clicks Pharmacy and still claimed the money R767.22 from the client. I paid it but according to the new medical aid fund Bestmed the money needs to be refunded by Discovery.<br> <br> However, Discovery just simply don't respond to any emails. I suppose this is a standard practice.<br> <br> If you get a person to call me please ensure it is a competent knowledgeable person.