NB
Neville B

1 reviews | Active since Jul 2012

20 Mar 2026, 17:28

Pathetic vitality active rewards customer service

I am battling longer than a month to be granted access to vitality endurance & high performance point earning system. 19.03.2026 I was promised to have feedback ens of business, guess what still waiting. You are pathetic with solving vitality active rewards issues, and after I logged 3 tickets, you are still struggling.

0
Replies (2)
Discovery Health
Discovery Health's reply23 Mar 2026, 07:02
Official
Dear Neville B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply26 Mar 2026, 10:59
Official
Dear Neville B

We are busy investigating your query and will contact you soon.

Regards 
Discovery Health Servicing Team