Pathetic Telephone Service / No payment put to Self Payment Gap

<p>Do something about your options to get through to a Consultant, it was extremely frustrating and not a pleasure to try and make a call to Discovery (hope I never have to phone again!!). An amount I paid of</p> <p>R2113.10 not put through to my self-payment gap and Palesa is adamant that it was. If I had a balance of R3360.98 on 15/5/17 and I made a payment of R2113.10 (Lancet Laboratories) on 29/5/17 how on earth can it have come off my self-payment gap if I only paid it 14 days later. Please let me have a DETAILED REPORT as to all the amounts that have come off my self payment gap of approximately R7500. Another amount not put through was for a sum of R241.97 at the Kenridge Dispensary. URGENT URGENT URGENT URGENT!!!</p>